Context:
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Multi-location office environment
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Hybrid work patterns
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Leadership and operations with different visibility needs
Problem:
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Fragmented visibility into office usage
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Hard to compare locations or trends
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Leadership needed both overview and detail
Approach:
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Partnered with stakeholders to identify key questions around utilization, capacity, and hybrid work patterns
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Designed hierarchical views (map → location → detail)
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Balanced clarity with depth
Solution (conceptual):
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Geographic overview (map-based filtering)
The map functions as a both navigation and summary, reducing the need for dropdown-driven filtering.
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Intentional hierarchy and progressive disclosure
Information is structured in layers, moving from high-level summaries to more detailed views only when needed.
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Temporal patterns over absolute numbers
Rather than emphasizing raw visit totals, the dashboard prioritizes weekly trends and day-of-week patterns to reveal how office usage changes over time.
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Visual restraint to reduce cognitive load
Detailed data is revealed through interaction rather than presented upfront, intentionally limiting on-screen metrics to guide attention.
Impact:
Enabled leadership teams to identify under-utilized offices, anticipate peak congestion days, and make informed decisions around space planning and hybrid work policies.