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Designing a Structured Intake & Ordering Workflow

Designed a centralized lunch ordering workflow that replaces informal requests written on a whiteboard with a structured, role-based system, improving clarity, coordination, and daily execution.

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Problem:

  • Manual coordination and unclear ownership
     

  • Risk of errors in daily preparation
     

  • Lack of visibility into quantities and selections

Context:​

  • Internal operational environment
     

  • Multiple user roles with different needs
     

  • Time-sensitive, recurring requests

Approach:

  • Defined user roles (supplier, requester, admin)
     

  • Designed date-based menu intake
     

  • Created a grid-based selection experience
     

  • Automated aggregation for daily preparation

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Solution (conceptual):

  • Weekly input → daily selection → consolidated output
     

  • Role-based views
     

  • Clear cut-off times
     

  • Structured data instead of handwritten orders

Impact:

  • Reduced errors and manual follow-ups
     

  • Clear accountability
     

  • More predictable daily operations

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